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Overview

Poplar Solutions sets itself apart from the competition with its customer focus. Our dedication to building long-term relationships and determination to go the extra mile in service has played a large role in attaining success. Our customer support team brings many years of experience developing, delivering and supporting our customers worldwide. Our support organization has four specialized departments dedicated to serve and help you achieve your Content Management goals.

 

Customer Care

 Customer satisfaction is our highest priority. Each member of our Customer Care Center team is an experienced professional. When contacting our Customer Care team, you can be assured of receiving individual attention and prompt answers to all your inquiries.

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Training

 We offer classroom training for both our products and our development platform at our Reading, PA offices. Class sizes are kept small to maximize interaction with the instructor and to provide personalized attention. Our hands-on approach gives you a comprehensive understanding of our powerful, straightforward solutions and technology.

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Product Support

Our product support goes beyond the general notion of "tech support". With Poplar Solutions' product support, you receive quick answers to product usage, installation and configuration inquiries. Our Product Support Specialists take personal responsibility for any issues requiring follow-up to ensure a timely and accurate resolution.

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Automating Laboratory Workflow and Document Management Generates Thousands of $'s in Savings Each Month